Privacy Policy

Virtualtrails collects personal information from users such as their name and email address, and any other information they choose to provide in their profile. We also collect information on the routes they have walked, their progress, and achievements earned within the application. Additionally, we may collect usage data such as IP addresses, device information, and browser information.

This information collected through forms, and via fitness platforms which the user has authorized Virtualtrails to integrate with to collect fitness activity information automatically.

We use this information to provide users with a personalized experience within the application, including tracking their progress on routes and awarding achievements. We may also use the information to communicate with users about their account, updates to the application, and other relevant information. Additionally, we may use the information for data analysis purposes to improve the application's functionality and user experience.

We do not share personal information with third parties unless required by law, or to provide a service to the user, such as integrating with fitness platforms. Any third parties we work with are required to comply with the Privacy Act and maintain the security and confidentiality of the information provided.

We take the security of users' personal information very seriously and have implemented technical and organizational measures to ensure the security and confidentiality of the information collected. This includes encrypting sensitive data, restricting access to personal information on a need-to-know basis, and regularly monitoring our systems for any unauthorized access or breaches.

Users can access, modify, or delete their personal information by logging into their account and updating their profile. If users require assistance or have any questions or concerns about their personal information, they can contact us at help@virtualtrails.app .

Virtualtrails is an online platform that allows users to virtually walk trails, log their progress, and earn achievements. By using Virtualtrails, you agree to these terms of use.

We may collect and store personal information outside of New Zealand, in countries where our service providers are located. In such cases, we will take all reasonable steps to ensure the security of the personal information in accordance with the Privacy Act.

Cloudflare, AWS, Mapbox and Fly.io are third-party services that we use to host and serve our application. These services may store IP addresses and other technical data, but they do not have access to any personal profile or other identifiable data of our users.

Our application stores user data in Sydney, Australia, and we take appropriate measures to ensure that this data is stored securely and in compliance with the New Zealand Privacy Act.

We may also update this privacy policy from time to time to reflect any changes to our data handling practices. Users will be notified of any material changes to the policy and given the opportunity to review and provide consent to the updated policy.

If users have any questions or concerns about our privacy policy or data handling practices, they can contact us at help@virtualtrails.app.